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Tips to Pick an Auto Repair Shop

Half-Price Auto Repair

When your vehicle breaks down or needs some type of repair, such as brake repair or engine repair, you need it fixed fast. After all, you use your car every day to get to work, to go to the grocery store, to drive your kids to the dentist, and to take your cat or dog to the vet. When it goes down, it can seem like your life stops.

At Half-Price Auto Repair in West Bend, WI, we work quickly and efficiently to inspect and diagnose your car or truck. Our mission is to get you back on the road as soon as possible by ensuring your car problems are fixed the first time. We believe in preventative car maintenance, such as oil changes, wheel alignments, tune-ups, and more, in order to keep your car in good running condition. We guarantee our work with a two-year, unlimited mile warranty. We can also handle factory warranties as well. Below, we'll offer up some tips on how to pick a local auto repair shop. Contact us today to get started!


Ask For Referrals
Having first-hand experience from someone who has used an auto repair shop is golden, especially if it's a family member or a trusted friend. They can tell you their experience and if they recommend the auto repair shop and services or not. Lacking known referrals, another good way to find out about quality car repair shops in your area is to read online reviews. While you'll always have someone unhappy with the service, if the vast majority of online reviews are positive, it's a good bet that you'll have a good experience as well.

Look for Experience
If a small business, including an auto repair business, makes it more than five years, there's a reason, especially if it's a family-owned business. When looking for a qualified auto repair shop, look for experience. You want someone who knows what they are doing to find and fix your car, not someone who might fix one thing, but a week later, your car is back in the shop because they missed something. Find out how long the auto repair shop has been in business and ask about the experience of the auto mechanics. Half-Price Auto Repair in West Bend has been in business since 2004, giving us many years of helping you fix your car's troubles.

Gauge Customer Service
There are many ways to gauge customer service before you are an actual customer. One way is to call up auto repair shops and see if they answer their phones. If they do, how are you treated? Are they patient in answering your questions and personable or do they seem annoyed? You can also visit the auto repair shop first and see how you are greeted and if your questions are answered. While we realize this may be impractical in the event of an auto emergency, it can help for when you are looking for a regular, long-term auto mechanic.

At Half-Price Auto Repair, we take care of our customers' car repair needs, whether you need a major overhaul, like engine repair, or you are just in for a regular oil change or other preventative car maintenance. We understand how important your car is to you, and we do our best to help you get back on the road in West Bend expeditiously. We offer a complimentary shuttle service, as well as Wi-Fi should you have to wait. If you have questions, call our friendly auto repair staff. Contact our car repair shop today!